Shipping Policy — Parth Remedies

Effective Date: 01-Aug-2026

At Parth Remedies, we are committed to ensuring a smooth, reliable, and convenient delivery experience for our customers. We understand that healthcare products require timely and safe delivery, and therefore, we work with trusted logistics partners to ensure that your orders reach you securely and efficiently.

This Shipping Policy explains our order processing timelines, delivery procedures, shipping charges, tracking process, and other important details related to product delivery.

1. Order Processing

Once you place an order on the Parth Remedies website, our team begins processing it after successful order confirmation and payment verification.

The order processing process includes:

• Verification of order details.

• Quality check and packaging of products.

• Preparation of shipment.

• Handover to our authorized delivery partners.

Orders are generally processed within [X-X] business days after confirmation, excluding Sundays and public holidays.

In case of unexpected delays due to operational issues, stock availability, or other circumstances, our team will make reasonable efforts to inform customers.

2. Shipping Locations

Parth Remedies currently delivers products to eligible locations across India through reliable courier and logistics partners.

Delivery availability may depend on:

• Customer location.

• Courier service availability.

• Accessibility of the delivery address.

• Applicable shipping restrictions.

Customers are requested to provide a complete and accurate delivery address to avoid delays.

3. Delivery Timelines

Delivery timelines may vary depending on the destination and courier availability.

Estimated delivery timelines:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–7 business days

• Remote Locations: 7–10 business days

Please note that these timelines are estimates and may vary due to circumstances beyond our control, including:

• Weather conditions.

• Transportation delays.

• Government restrictions.

• Festivals or public holidays.

• Courier service interruptions.

4. Shipping Charges

Shipping charges may vary depending on:

• Order value.

• Delivery location.

• Product quantity.

• Applicable promotional offers.

The applicable shipping charges, if any, will be displayed during the checkout process before completing your order.

Parth Remedies may offer free shipping on selected products, order values, or promotional campaigns from time to time.

5. Order Tracking

Once your order has been dispatched, customers may receive shipment details through registered communication channels.

Tracking information may be shared through:

• Email notifications.

• SMS updates.

• WhatsApp notifications (where applicable).

Customers can use the tracking details provided to monitor their shipment status.

6. Delivery Process

Our delivery partners attempt to deliver orders to the address provided during checkout.

Customers are requested to:

• Ensure someone is available to receive the order.

• Provide accurate contact details.

• Respond to delivery partner calls if required.

If delivery is unsuccessful due to customer unavailability, incorrect address, or unreachable contact details, the courier partner may attempt re-delivery as per their policy.

7. Address Modification

Customers should carefully verify delivery details before placing an order.

Requests for address changes after order confirmation may be accepted only if the order has not been shipped.

Once the shipment has been dispatched, delivery address changes may not be possible.

Parth Remedies will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by customers.

8. Damaged, Missing, or Incorrect Products

We take utmost care while packaging and dispatching products. However, if you receive:

• Damaged packaging.

• Incorrect product.

• Missing item.

• Defective product.

You should contact our customer support team within [X days] of receiving the order.

Customers may be required to provide:

• Order details.

• Images/videos of the received package.

• Product details.

• Description of the issue.

Our team will review the concern and provide appropriate assistance.

9. Packaging Standards

At Parth Remedies, we focus on secure and hygienic packaging to maintain product safety during transportation.

Our packaging process ensures:

• Product protection during transit.

• Proper handling of healthcare products.

• Prevention of damage or contamination.

• Safe delivery to customers.

10. Delays Due to Unforeseen Circumstances

While we aim to deliver orders within estimated timelines, certain situations may cause delays, including:

• Natural disasters.

• Extreme weather conditions.

• Transportation disruptions.

• Government regulations.

• Courier-related issues.

• Technical problems.

Parth Remedies will make reasonable efforts to minimize delays but cannot guarantee delivery timelines affected by circumstances beyond our control.

11. International Shipping

Currently, Parth Remedies delivers products only within India unless otherwise specified.

For international shipping inquiries, customers may contact our support team for availability and requirements.

12. Order Cancellation Before Dispatch

Customers may request order cancellation before the shipment has been dispatched.

Once the order has been shipped, cancellation requests may not be accepted and customers may need to follow the applicable return process.

13. Contact Us

For any questions related to shipping, delivery status, or order assistance, please contact us:

Parth Remedies
19/552, Ganesh Market,
Agra Gate, Ajmer - 305001,
Rajasthan, India

Phone: 9988771234
Email: support@parthremedies.com

Parth Remedies is committed to delivering trusted healthcare products safely, efficiently, and conveniently to customers across India.